Shipping Responsiblity & Claims

Shipping Responsibility & Carrier Claims Policy

Once an order leaves our facility and is accepted by the shipping carrier, ownership and responsibility for the package transfer to the carrier.

Important Notes:

• Coalition Nutrition is not responsible for lost, stolen, delayed, or damaged packages after they are in the carrier’s possession.

• All delivery issues — including missing packages, tracking discrepancies, delivery delays, or damaged items — must be resolved directly with the shipping carrier.

• Customers are responsible for filing and managing all claims with the carrier using the tracking information provided at shipment.

What We Do Provide:

• Accurate order fulfillment and secure packaging

• Tracking information once your order ships

• Assistance locating carrier contact information if needed

By completing a purchase, you acknowledge and agree that carrier-related delivery issues are outside of Coalition Nutrition’s control once the package leaves our facility.